Services in logistics
After the merchandise has been printed and the quality has been controlled, the question arises, how to dispose the products. Hereby we also offer a reliable service. We organize delivery by DHL and UPS. With both partners we have been working together for a long time without any problems and established a straight forward shipping. Both providers send delivery personal to Imperial on a daily basis, assuring a quick delivery.
UPS normally delivers within one to two workdays nationwide, DHL claim to deliver within two to three workdays. Both partners offer an over-night express-delivery for an extra-charge, which might come in handy for extremely urgent additional tour supply.
For international shipping, both providers estimate a normal delivery within five work days. For an extra-charge express-delivery is also possible and should not take longer than two workdays, depending on the destination of the package.
Festivals
Besides our main business, the online store, we are also present at many well-known festivals in Germany, Austria, Switzerland and Belgium. Namely we want to emphasize With Full Force (approx. 30,000 visitors / near Leipzig), Wacken (approx. 75,000 visitors /near Hamburg) or Summerbreeze Open Air (approx. 30,000 visitors / Dinkelsbühl).
The reaction to our stand and our range of products has been good, without any exception and we noticed that it is very convenient for the customer to not only have the possibility to order their favorite shirt online, but to also be able to buy it at their favorite festival.
Furthermore we try to make our customers happy by giving away little gimmicks, such as stickers and posters. On the field of giveaways we cooperate very close with the bands and try to extend our assortment of little thoughtful gimmicks from year to year.
Last year we had the idea to provide earplugs for our customers, to prevent them from taking home an acute hearing loss as souvenir from the festival. As one might guess, they were entirely out of stock after the second festival.
Next to such little advertisers, we try to focus especially on presenting an assortment that does not identically represent the stock of our shop. Therefore we always offer special festival articles to affordable and fair prices.
Naturally, the best assortment is worth nothing more than the stand at which it is presented. It stands out of question that we try to improve our occurrence and our impact in presentation year by year, because it is more than just a festival: it is a possibility to introduce the brand Imperial to festival-goers and convinces them that we are the number one in questions of style, music and merchandise. Through targeted promotion actions with pamphlets, badges, catalogs or free shirts we also try to acquire new customers and thus new members of the Imperial family.
In questions of external presentation, we rely on a straight appearance and our well-known cooperate design, making it easy to recognize our stand. Bright colors and a well constructed presentation make our festival package round.
For the future we will give all we have to improve our external presentation and our assortment even more, since there are always things to be done better. It needs no further explanation that we also extend our presence at festivals. Groezrock, Download, Rock am Ring and Vainstream Fest are on the top of the list.
After the merchandise has been printed and the quality has been controlled, the question arises, how to dispose the products. Hereby we also offer a reliable service. We organize delivery by DHL and UPS. With both partners we have been working together for a long time without any problems and established a straight forward shipping. Both providers send delivery personal to Imperial on a daily basis, assuring a quick delivery.
UPS normally delivers within one to two workdays nationwide, DHL claim to deliver within two to three workdays. Both partners offer an over-night express-delivery for an extra-charge, which might come in handy for extremely urgent additional tour supply.
For international shipping, both providers estimate a normal delivery within five work days. For an extra-charge express-delivery is also possible and should not take longer than two workdays, depending on the destination of the package.
Festivals
Besides our main business, the online store, we are also present at many well-known festivals in Germany, Austria, Switzerland and Belgium. Namely we want to emphasize With Full Force (approx. 30,000 visitors / near Leipzig), Wacken (approx. 75,000 visitors /near Hamburg) or Summerbreeze Open Air (approx. 30,000 visitors / Dinkelsbühl).
The reaction to our stand and our range of products has been good, without any exception and we noticed that it is very convenient for the customer to not only have the possibility to order their favorite shirt online, but to also be able to buy it at their favorite festival.
Furthermore we try to make our customers happy by giving away little gimmicks, such as stickers and posters. On the field of giveaways we cooperate very close with the bands and try to extend our assortment of little thoughtful gimmicks from year to year.
Last year we had the idea to provide earplugs for our customers, to prevent them from taking home an acute hearing loss as souvenir from the festival. As one might guess, they were entirely out of stock after the second festival.
Next to such little advertisers, we try to focus especially on presenting an assortment that does not identically represent the stock of our shop. Therefore we always offer special festival articles to affordable and fair prices.
Naturally, the best assortment is worth nothing more than the stand at which it is presented. It stands out of question that we try to improve our occurrence and our impact in presentation year by year, because it is more than just a festival: it is a possibility to introduce the brand Imperial to festival-goers and convinces them that we are the number one in questions of style, music and merchandise. Through targeted promotion actions with pamphlets, badges, catalogs or free shirts we also try to acquire new customers and thus new members of the Imperial family.
In questions of external presentation, we rely on a straight appearance and our well-known cooperate design, making it easy to recognize our stand. Bright colors and a well constructed presentation make our festival package round.
For the future we will give all we have to improve our external presentation and our assortment even more, since there are always things to be done better. It needs no further explanation that we also extend our presence at festivals. Groezrock, Download, Rock am Ring and Vainstream Fest are on the top of the list.
